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Global call centers: achieving outstanding customer service across cultures and time zones by Erik Granered

By: Granered, ErikMaterial type: Text

TextPublication details: Boston Nicholas Brealey International 2005Description: 24 cm.xiv, 206 pISBN: 978-1904838036Subject(s): Achieving outstanding | Cultures | Center managementDDC classification: 658.8

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	AIIE Library General Stacks	658.8 GRA (Browse shelf(Opens below))	Available		E004382

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Global call centers: achieving outstanding customer service across cultures and​ time zones by Erik Granered