Global call centers: achieving outstanding customer service across cultures and​ time zones by Erik Granered

By: Granered, ErikMaterial type: TextTextPublication details: Boston Nicholas Brealey International 2005Description: 24 cm.xiv, 206 pISBN: 978-1904838036Subject(s): Achieving outstanding | Cultures | Center managementDDC classification: 658.8
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General Stacks 		658.8 GRA (Browse shelf(Opens below)) Available E004382

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