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		No cover image available 7 hidden reasons employees leave: how to recognize the subtle signs and act before it�s too late by Branham, Leigh. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York American Management Association Availability: Items available for loan: FMS Library (2) Call number: 658.314 BRA, ... Place hold Add to cart (remove)

		Improving your measurement of customer satisfaction: a guide to creating, conducting, analyzing and reporting customer satisfaction measurement programs by Vavra, Terry G. Edition: 1st ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee ASQ Quality Press 1997Availability: Items available for loan: FMS Library (1) Call number: 658.812 VAV. Place hold Add to cart (remove)

		No cover image available Help! I have been promoted, mow what do I do?: a "hands-om" textbook approach on how to master the art of managing by Horchler, Helmut W. Edition: 1st ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Ahmedabad Ahmedabad Management Association 2005Availability: Items available for loan: FMS Library (1) Call number: 658.31424 HOR. Place hold Add to cart (remove)

		Agenda : what every business must do to dominate the decade Michael Hammer by Hammer, Michael. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Three Rivers Press 2001Availability: Items available for loan: FMS Library (1) Call number: 658 HAM. Place hold Add to cart (remove)

		Trade-off : why some things catch on, and others don't Kevin Maney by Maney, Kevin. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Broadway Books 2009Availability: Items available for loan: FMS Library (1) Call number: 338.064 MAN. Place hold Add to cart (remove)

		Customers for life: how to turn that onetime buyer into a lifetime customer Carl Sewell and Paul B. Brown by Sewell, Carl. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Currency 2002Availability: Items available for loan: FMS Library (1) Call number: 658.812 SEW. Place hold Add to cart (remove)

		Total quality management by Dale H. Besterfield ... [et al.]. by Besterfield, H. Dale \| Besterfield-Michna, Carol \| Besterfield-Sacre, Mary \| Besterfield, Glen H \| Urdhwareshe, Hemant \| Urdhwareshe, Rashmi. Edition: 5th ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Pearson India education 2019Availability: Items available for loan: FMS Library (3) Call number: 658.562 BES, ... Place hold Add to cart (remove)

		One minute manager by Kenneth Blanchard by Blanchard, Kenneth \| Spencer Johnson. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Berkley Books 2006Availability: Items available for loan: FEST Library (1) Call number: 658, JOH. Place hold Add to cart (remove)

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