Total quality management by Dale H. Besterfield ... [et al.].

By: Besterfield, H. DaleContributor(s): Besterfield-Michna, Carol | Besterfield-Sacre, Mary | Besterfield, Glen H | Urdhwareshe, Hemant | Urdhwareshe, RashmiMaterial type: TextTextPublication details: New Delhi Pearson India education 2019Edition: 5th edDescription: xi, 640 p. : ill. ; 25 cmISBN: 9789353066314Subject(s): Total quality management | Continuous process improvement | Performance measures | Employee involvement | Customer Satisfaction | LeadershipDDC classification: 658.562
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General 658.562 BES (Browse shelf(Opens below)) Available M003324
Books Books FMS Library

 

 
 
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General 658.562 BES (Browse shelf(Opens below)) Available M003325
Books Books FMS Library

 

 
 
General Stacks
General 658.562 BES (Browse shelf(Opens below)) Available M003510

Includes bibliographical references and index.

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