000			00565nam a22001937a 4500
003			OSt
008			180820b xxu||||| |||| 00| 0 eng d
020			_a9781400047734
082			_a658 _bHAM
100			_aHammer, Michael
245			_aAgenda : what every business must do to dominate the decade _cMichael Hammer
260			_aNew York _bThree Rivers Press _c2001
300			_axvi, 269 p. ; 21 cm.
650			_aConsumer satisfaction
650			_aCompetition
650			_aOrganizational change
650			_aOrganizational effectiveness
942			_2ddc _cBK _01
999			_c2861 _d2861