TY  - BOOK
AU  - Hammer, Michael
TI  - Agenda : what every business must do to dominate the decade
SN  - 9781400047734
U1  - 658 
PY  - 2001///
CY  - New York
PB  - Three Rivers Press
KW  - Consumer satisfaction
KW  - Competition
KW  - Organizational change
KW  - Organizational effectiveness
ER  -