TY - BOOK AU - Murphy, Herta A. AU - Hildebrandt, Herbert W. AU - Thomas, Jane P. TI - Effective business communication SN - 9780070187757 U1 - 651.74 PY - 2017/// CY - New Delhi PB - McGraw Hill KW - Commercial correspondence KW - Communication in management N1 - Includes bibliographical references and index ER -