000			02346nam a22002537a 4500
999			_c3765 _d3765
003			OSt
005			20240906020020.0
008			200224b ||||| |||| 00| 0 eng d
020			_a9781847941497
082			_a658.4052 _bVOS
100			_aVoss, Chris,
245			_aNever split the difference: negotiating as if your life depended on it _cChris Voss
260			_aLondon _bPenguin random House _c2016
300			_aviii, 274 p. : 20cm
500			_aIncluding bibliographical notes and index
520			_aAfter a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most, when people’s lives were at stake. A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations--whether in the boardroom or at home. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles, counterintuitive tactics and strategies, you too can use to become more persuasive in both your professional and personal life. Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, this book gives you the competitive edge in any discussion.
650			_aNegotiation in business
650			_aBargain hard
650			_aGuarantee execution
650			_aOfficials and employees
650			_aNegotiation
700			_aby Raz, Tahl,
942			_2ddc _cBK _03