000			00579nam a22001937a 4500
003			OSt
008			180820b xxu||||| |||| 00| 0 eng d
020			_a9780385504454
082			_a658.812 _bSEW
100			_aSewell, Carl
245			_aCustomers for life: how to turn that onetime buyer into a lifetime customer _cCarl Sewell and Paul B. Brown
260			_aNew York _bCurrency _c2002
300			_axxv, 210 p: illustrations.
650			_a Automobile dealers
650			_aConsumer satisfaction
650			_aMarketing
650			_aIndustrial Management
942			_2ddc _cBK
999			_c2873 _d2873