Groundswell: winning in a world transformed

By: Bernoff, JoshContributor(s): LI, CharleneMaterial type: TextTextPublication details: Boston Harvard Business Publishing 2008Description: xiii, 286 p. ill. 25 cmISBN: 9781422125007Subject(s): Information society --Economic aspects | Internet marketing | Online social networks --Economic aspectsDDC classification: 303.4833 CHA Summary: Right now, your customers are writing about your products on blogs and recutting your commercials on YouTube. They're defining you on Wikipedia and ganging up on you on social networking sites like Facebook. These are all elements of a social phenomenon--
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General 303.4833 CHA (Browse shelf(Opens below)) Available M001083

Right now, your customers are writing about your products on blogs and recutting your commercials on YouTube. They're defining you on Wikipedia and ganging up on you on social networking sites like Facebook. These are all elements of a social phenomenon--

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