TY  - BOOK
AU  - Decker, Bert
AU  - Denney, James
TI  - You've got to be believed to be heard
SN  - 9780312099497
U1  - 302.2242 DEC 
PY  - 1992///
CY  - New York
PB  - St. Martin'sPress
KW  - Business communication
KW  - Oral communication
N2  - Are you uncomfortable—even afraid—about the prospect of speaking before a group of people? Do you have trouble getting your message across? When you speak, do others listen, or can you feel their attention wandering? Effective communication is essential i
ER  -